Brief Synopsis – SBC Innovations is seeking talent for a broadly experienced Change & Configuration Manager to join its team. This individual will play a critical role to support our Government Partner with all program related activities including stakeholder management, configuration and change management processes and coordination with the system engineers and system admins.
In this role you will:
- Conduct process analysis, workflow documentation, detailed data analysis, change management, and configuration management activities.
- Lead planning, analysis, and execution of the development of a team solution for a Configuration Management Database (CMDB).
- Drive utilization of the Configuration Management Database (CMDB) to baseline, identify, track, document, audit, and control the functional and physical characteristics of the system design.
- Plan, schedule, and drive implementation of configuration and change management processes to support development of systems, products, and processes.
- Perform periodic configuration status accounting through audits of systems baselines and associated configuration related content.
- Catalog, track, and trace configuration items using attributes and schemas.
- Develop, coordinate, and maintain policies and procedures in support of the Functional Control Board (FCB) and the Change Control Board (CCB) implementation and execution.
- Oversee team that facilitates the FCB & CCB process and meeting.
- Provide training to personnel on change and configuration management related work instructions and processes.
- Responsible for coordinating with internal stakeholders and external vendors to gather requirements and execute cyber related tasks
- Lead process improvement and special project activities requiring engagement and collaboration with a variety of functional teams
Who you are:
- Energized when faced with complex technical challenges and diligently work to identify creative solutions.
- Ability to perform high quality work, both independently and with a team, in a fast-moving environment.
- Ability to plan and prioritize tasks to successfully meet/exceed customer expectations.
Required Education, Experience, & Skills
- 5 – 7 years of experience with IT configuration management policies and procedures, instructions, and standards
- Bachelor’s degree in computer science, business, or a related field.
- Advanced understanding of Information Technology Infrastructure Library (ITIL) framework.
- Advanced understanding of Agile Methodology
- Experience using Atlassian suite of tools including JIRA and Confluence day to day.
- Experience communicating directly with stakeholders up to executive leadership to illicit requirements, request information and/or support, and follow on actions.
- Advance knowledge of MS Suite of tools specifically MS Project & Excel (vlookups, index, match, pivot tables)
- Proven ability to solve problems creatively
- Ability to obtain a Public Trust clearance.
Preferred Education, Experience, & Skills
- Master’s degree
- ITIL Certification
- Agile certification
- Significant experience with CMDB
Security Clearance : Due to the nature of this customer, the position will require either already possessing a government security clearance or the ability to obtain one. A current / active Secret or Top-Secret clearance is desired.
Period Of Performance – Immediate Hire
Work Schedule Requirements – Hybrid Work Schedule: 80% Remote Weekly (1 day onsite weekly)
What we want you to know:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
SBC Innovations is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of SBC Innovations.
SBC Innovations supports organizations regardless of size and industry. We’ve partnered with world-class suppliers and technology to deliver you completely managed business solutions from start to finish. Our robust network, expert resources and cutting-edge technology all work in synergy with one aim -efficiencies across your business, large or small.